Custom Order Reservation listings are at the bottom of this page to add to your cart and purchase your spot.

Please carefully read this page before ordering.

Custom Orders: How it works

Once Paid, there are no refunds just because you changed your mind. If for some reason I cannot complete your order, I will issue a full refund.

• You pay a fee for your custom order spot. That is the listing below. Next, send me an email at intrigueandentropy@gmail.com and we will discuss the details of your custom order and an additional listing will be made with your name on it, to cover the cost of your purchase. If I have to deny your request for some reason, your reservation fee will be immediately refunded. I will not add you to my list or start your order until both your reservation fee and custom order listing are paid. I understand this is an extension of trust on your part. I have been in business for nearly 10 years, and I would not risk my reputation by harming that trust. If something goes wrong on my end and I can’t complete your order, you will receive a full refund.

• The window of processing time will be discussed before or when you place your order and will be stated in your listing. Processing time depends on how many orders I have on my list at the given moment.

• I usually send pictures before I ship. If your order is incredibly specific or off topic, you are not entitled to a remake (this will always be my decision as an artist in order to protect myself from being taken advantage of). If you come to me with simply a color request for something I already make, you may be able to request a remake if I miscommunication the colors. It is always my goal to make quality products and happy customers, but I am an artist, not a precision machine.

• I will wait at least 24 hours for your response before shipping the item. No returns, no refunds. Let me know right away if it arrives damaged by the post office and I will find a way to make it right.

• A custom order is not just buying an item, it includes a service and that is why it costs more. I am making you a priority and ensuring you get work from me that speaks to you. I’m probably not going to work on it right away. The course of my day usually includes making a few items that I’m inspired to make and then completing a paid order. You want me to take that time for myself. It helps me warm up my hands and my brain and the custom orders turn out better that way. You are welcome to message or email me for updates, but please have patience as well.